1. Booking & Deposits

• A non-refundable deposit is required to secure the event date.

• Events are not confirmed until the deposit and signed agreement are received.

• Remaining balance is due prior to the event date.

2. Guest Count Guarantee

• A final guest count is required by an agreed-upon deadline.

• This number will be used for menu preparation and billing, regardless of attendance.

• Increases after the deadline may not be accommodated.

3. Menu Confirmation & Changes

• Menus must be finalized by the agreed confirmation date.

• Any changes requested after confirmation are subject to availability and additional cost.

• Dietary restrictions must be disclosed in advance; last-minute requests cannot be guaranteed.

4. Food Safety & Handling

• All food is prepared in accordance with local health department regulations.

• Once food has been delivered or served, Best Bet Catering is not responsible for food safety if:

  • Food is left unrefrigerated

  • Food is handled by individuals not affiliated with our team

• Leftover food is released at the client’s discretion and responsibility.

5. Venue & Kitchen Access

• The client is responsible for ensuring adequate kitchen access, utilities, and workspace.

• If on-site conditions are unsafe or unsanitary, service may be modified or suspended without refund.

• Any venue restrictions must be disclosed in advance.

6. Staffing & Service Time

• Service duration is agreed upon prior to the event.

• Additional service time requested on the event day is subject to availability and added fees.

• Best Bet Catering is not responsible for delays caused by venue issues or client-provided vendors.

7. Cancellations & Rescheduling

• Deposits are non-refundable.

• Cancellations within a specified window may result in partial or full balance being due.

• Rescheduling is subject to availability and may require additional fees.

8. Payments

• Accepted payment methods are outlined in the agreement.

• Late payments may incur fees and may result in cancellation of services.

• Chargebacks or payment disputes void all guarantees.

9. Client Property & Damages

• Best Bet Catering is not responsible for damage to the venue or client property caused by guests.

• The client is responsible for any damages caused to catering equipment by guests or venue staff.

10. Liability & Force Majeure

• Best Bet Catering is not liable for events beyond our control, including but not limited to weather, power outages, or emergencies.

• In such cases, reasonable efforts will be made to reschedule or adjust services.